SDR Advisory has seen strategic investments actually produce large falls in productivity.  To get a positive return, management needs to know how to manage the  investment. Data analysis and operating model design will support that in conjunction with a clear idea of how to make productivity gains.  

Organisations often focus on  incremental improvements to internal operations & business systems that invariably produce two results: either a web of quick fixes that reduce efficiency over time, or a hodgepodge of haphazard fixes.